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Frequently asked questions
Are the Items new?
Our items are not brand new. They are liquidated, out-of-box pieces that are gently used and may vary in condition. In most cases, the items have been barely touched and remain in excellent condition.We provide photos and descriptions for each item so you can review its condition before purchasing. If you have any questions, feel free to ask before buying.
How much does shipping cost?
We use a tiered delivery pricing system based on distance:
0–6 miles: $50
7–25 miles: $100
26–40 miles: $150
If you’re unsure which tier you fall into, contact us with your address and we’ll help you calculate your delivery cost.
What is the return policy?
All sales are final. We do not accept returns, exchanges, or refunds on any items.
We encourage customers to carefully review item descriptions, photos, and measurements before purchasing. If you have any questions about an item, please contact us prior to purchase — we’re happy to help ensure you’re confident in your decision.
When will I get my order?
We offer same-day or next-day delivery on most orders. Our team will work with you to schedule delivery as quickly and conveniently as possible.
If you have specific timing needs, please let us know — we’ll do our best to accommodate you.
How often do you get new Inventory?
We receive new shipments once or twice each month.
If you’re looking for a specific item, feel free to contact us to join our waitlist and be notified when new inventory arrives.